
Welcome to the CMS Person and Family Engagement Network
We’re Putting Patients First

The Centers for Medicare and Medicaid Services (CMS) Person and Family Engagement Network (PFEN) is a collection of patients, families, advocates and caregivers who are interested in participating in groups or technical expert panels that help develop quality measures. PFEN is CMS’ primary way to recruit persons and families of all backgrounds and experiences to bring their perceptions into CMS’ quality measurement goals for Medicare and Medicaid. The experiences and insights of our members contribute to the development of measures that are impactful to better health and quality of care.
What Are CMS Quality Measures?
Quality measures are tools that help measure or quantify healthcare processes, outcomes, patient perscpetives and organizational structures and systems. These tools have the ability to support high quality healthcare and quality healthcare goals. These goals include effective, safe, efficient, patient-centered, equitable and timely care with the patients’ needs as the focus.
PFEN Members
PFEN members are a diverse group of individuals from all backgrounds that contribute their insight to CMS’ goal of quality measurement through various tasks and projects. Members participate on technical expert panels, work groups or interviews based on their interests.
PFEN News and Opportunities
PFEN offers exclusive opportunities for participation on quality measures projects and continued education for its members. Measure developers work closely with PFEN to recruit and train PFEN members for various measure development projects that span a wide variety of topics and objectives.